01 Interview
Our team assigns a designated project planner to plan your transition. We perform workflow analysis, review existing office workflow and set implementation goals with you.
02 Hardware Planning + Installation
We provide hardware recommendations to ensure you have optimal hardware. Hardware on-site setup is available within our service geographic radius.
03 Data Transition
When switching from another EMR, our data import experts can coordinate with your current EMR provider to export and import data into Plexia for a seamless transition.
04 EMR Deployment
Our developer team deploys and performs initial configurations to match your office workflow.
05 Training
A designated application trainer will provide training to your office’s staff. Training can be done remotely over the internet or in-person.
06 Customization
Further customizations in the EMR (e.g. letterheads, templates, etc.) are performed and adjusted to meet the clinic's needs.
07 Follow-Up
It is important to us that your clinic is up and running smoothly. Our team will follow up with you to see if there are ways to further improve your workflow.
Most transitions are performed in this order but can be adjusted to meet your office’s needs.